Vtiger CRM

Vtiger software is an intelligent tool that helps you to manage customer relationships across marketing, sales, and support teams by one spot of service. It consolidates customer data so that your teams can work better together, and respond faster, and smarter. Through its ability to integrate with existing data infrastructure, Vtiger CRM enables you to optimize your lead management, customer engagement and long-term retention. Unlike fragmented tools, Vtiger CRM brings customer communication, deal tracking, and service workflows togethe. This integrated method enables you to move leads faster through pipelines and ensure consistent customer experience. 

Vtiger CRM Specifications

Contact management
Lead management
Opportunity tracking
Deal pipeline management

What Is Vtiger CRM?

Vtiger CRM is an online software that helps more than 100,000 businesses grow sales, improve marketing reach, and deliver great customer service. It provides a whole view of emails, calls, deals, tickets and tasks.

Vtiger CRM helps businesses automate their processes, handle pipelines and track customer engagement more effectively. The solution features web based forms, email and SMS campaigns, lead scoring, approvals, document tracking, inventory management, surveys and project tracking.

Vtiger CRM Pricing

Vtiger CRM costs are tiered, based on the size of your business.

  • One Pilot

Free plan for 15 users and 3,000 records. Best for: teams who are getting started with free CRM software.

  • One Growth

Begins at $12 per user per month when paid annually. From 15 people and up to 100,000 records. Includes multiple pipelines and invoicing.

  • One Professional

Begins at $30 per user, per month, annually. Adds lead scoring, sales insights and social ticketing.

  • One Enterprise

Begins at $42 per user per month, annually. Offers multi-currency, work order management and automatic time tracking.

This versatile pricing structure makes Vtiger CRM a cost-effective choice among the leading CRM software applications.

Vtiger CRM Users

Vtiger software is popular among small and medium businesses, sales organizations and those that provide services. Vtiger CRM helps sales, support and marketing teams to manage pipeline, track customer issues and provide great customer experience.

Integrations

Vtiger CRM connects seamlessly with popular tools such as Google Workspace, Microsoft Teams, Gmail, Outlook, Zapier and WhatsApp along with a variety of 3rd party apps. These apps help you go beyond CRM softwares and design a CRM system which matches your business needs.

How Does It Work?

Vtiger CRM works by collecting customer data from multiple touchpoints and organizing it into a single system. You can capture leads, assign them automatically, track deals, schedule follow-ups, and manage support tickets from one dashboard.

The system leverages automation rules and AI-based insights to propose next best actions. This is how you scale beyond just manual work and close deals faster, while still being able to keep everyone with a clear sight across teams.

Choose Vtiger CRM for Sales and Support

Choose Vtiger software if you are looking for :

  • Unified sales, marketing, and support
  • AI-driven insights without complexity
  • It’s for teams that desire control, visibility and scale without a lot of setup.

If you are in between best CRM software comparison, then Vtiger deserves a mention for its combination of automation, AI insights and affordability

Vtiger CRM Features

You can create workflows through a drag-and-drop process builder. This feature helps you automate approvals, task assignments and cross-team actions without code.

Vtiger creates a place where salespersons and buyers can collaborate. You can organise content views, questions, stakeholders and next steps in one location.

Prospects can book meetings right from your calendar pages, with built-in appointment pages based on availability.

Calculus AI reads CRM data and offers suggestions with natural language questions. It generates predictions,  reporting and conversational insights.

See The Software In Action Watch Free Demo!

    Vtiger CRM Reviews

    Overall Rating

    4

    3 Review(s)

    Rating Distribution

    5

    (0)

    4

    (3)

    3

    (0)

    2

    (0)

    1

    (0)

    Share your experience
    Giovanni

    Finance

    Ease of use
    8
    Value for money
    9
    Customer Support
    9
    Functionality
    10

    Simple but Has Some Constraints

    Pros

    Simple interface and quick onboarding made it easy to get started.

    Cons

    Feature limitations become noticeable over time.

    Kaitlyn

    Retail

    Ease of use
    9
    Value for money
    8
    Customer Support
    9
    Functionality
    8

    Excellent Contact Management

    Pros

    Excellent contact database, cross-platform customer tracking, and an all-in-one system for sales, marketing, and support. Affordable pricing with a free starting plan.

    Cons

    Report formatting is confusing, data exports are slow, and the interface is not very user-friendly.

    Aman Preet

    Technology

    Ease of use
    9
    Value for money
    10
    Customer Support
    9
    Functionality
    10

    GENINELY Helpful

    Pros

    Strong contact management for handling large volumes of global contacts; useful alerts that help keep tasks on track.

    Cons

    Customer support is slow and issues are not always resolved in a structured way.

    FAQs

    Vtiger offers support through e-mail and telephone.

    It works with Google, Microsoft Teams, Zapier, WhatsApp, Gmail, Outlook and others.

    The platform supports English.

    Yes,  Vtiger CRM offers API for integrations or custom use.

    Yes Vtiger has a mobile app on Android and iOS.