Overview
ServiceTitan software is a cloud-based platform designed to streamline field service operations for trades like HVAC, plumbing, electrical, and water treatment businesses. It manages scheduling, dispatching, invoicing, customer management, and reporting in a single system. Technicians take care of job details, customer history, and forms through a mobile app with ServiceTitan field service management software while your office team manages operations through their dashboard. Users commend its real-time reporting, customization options, and operational visibility. Although new users might experience a learning curve with the software, ServiceTitan is still a solid option for small to midsize trade companies looking to streamline efficiencies, reduce expenses, and boost customer satisfaction.ServiceTitan software Specifications
Project Planning and Scheduling
Budget Management
Bid Management
Change Order Management
What Is ServiceTitan?
ServiceTitan is field service software that centralizes your business operations. The platform automates scheduling, dispatching, invoicing, reporting, and tracking technicians to reduce errors, improve efficiency, and enable companies to deliver better experiences to customers.
Benefits of ServiceTitan
- Automated job scheduling and dispatching
- Technicians’ mobile access to job details, invoices and customer history
- Digital templates for inspection records and service data
- Two-way SMS for seamless communication
- Job costing and profitability tracking
- Inventory and equipment management
It is the best when it comes to advanced scheduling and dispatching. You can allocate the right technician to each job based on skills, location, and availability. Custom tags enable you to flag special tools, languages, or rescheduled jobs so that operations can become more efficient.
How much does ServiceTitan cost?
Prices are based on company size, users, and modules selected. ServiceTitan offers tailored plans:
- Starter
- Essentials
Get a ServiceTitan cost within minutes by directly requesting on the site.
Who uses ServiceTitan software?
The platform is great for small to midsize businesses (11–200 employees). Common industries include:
- HVAC
- Plumbing
- Electrical
- Irrigation
- Septic operations
ServiceTitan Integrations
ServiceTitan software streamlines workflows in a way that integrates into the existing ecosystem of important tools:
- QuickBooks
- Sage Intacct
- XOi
- Scorpion
- Thumbtack
- iPermit
This makes ServiceTitan versatile in that trade-based businesses and consolidate operations into one platform.
How does ServiceTitan work?
- Enter the ServiceTitan dashboard.
- Tailor your settings for business needs
- Use scheduling tools effectively to assign jobs
- Work job profitability using inventory, equipment and pricing
Choose ServiceTitan for Streamlined Field Service Management
Choose ServiceTitan for:
- Centralized job management and scheduling
- Real-time technician tracking
- Customer database and communication management
- Data-driven reporting and dashboards
ServiceTitan Features
Technicians can retrieve relevant details about jobs, their history with a customer, and required forms on the go, speeding service delivery and improving accuracy.
This increases deal flexibility and offers customers the ability to schedule services through its website or phone.
Calendar overview of all jobs; enables quick reallocation to improve operational metrics.
Multiple payment mode support, reconciliation, and customer and business staff transactions.
Generates comprehensive reports on salary, task achievement, client satisfaction, and industry numbers for managerial decision-making.
See The Software In Action Watch Free Demo!
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ServiceTitan Software Reviews
Frequently Asked Questions
HVAC, plumbing, electrical, irrigation, and septic service companies.
Yes, technicians can manage jobs on the go using iOS and Android apps.
Yes, ServiceTitan offers API access.
ServiceTitan offers integration with QuickBooks, Sage Intacct, XOi, Scorpion, Thumbtack, and iPermit
