Doxy.me Features

Explore what Doxy.me offers — from day-to-day workflows to advanced capabilities.

4 features

One-to-one Messaging

This feature supports private chatting in case of any technical error or minor queries. Users have reported that this function is helpful in sending reminders. It is also useful during connection delays to stay active. This is also a small way of collaboration and a reason behind its value. 

Virtual Meeting Rooms

This digital space is dedicated, like the physical waiting areas of clinics. It helps providers manage their workflow. Patients can read slides, healthcare materials, and watch animations while waiting for their turn. Health providers can also use a notice board to convey messages or instructions while taking a session. Doxy can also be personalized using logos and color themes as per field requirements. 

Practice Analytics

Doxy. me features a dashboard to provide insights for the betterment of healthcare services. It provides valuable information about patient history, volume, wait times, and providers’ availability. This also helps in tracking bookings and cancellations of appointments. Practice analysis is useful for making informed decisions. 

Dynamic Intake Forms

This feature is available in the paid model. It allows patients to sign the consent form digitally and provide relevant information. This keeps patients engaged while waiting virtually. The teleconsent procedure is quite easy. Patients can use a trackpad or mouse to make a signature, then add it to a tamper-evident PDF for future use.   

What is Doxy.me?

doxy.me is a telemedicine platform designed for care providers and patients. It facilitates people who cannot attend doctor’s appointments every 3rd or fourth day. The solution offers a reliable communication pathway through video conferencing for virtual consultations. With the help of Doxy. me, a patient check-in app, they can easily connect with the available service provider.

What is the daily Workflow of Doxy me? 

The platform does not require any kind of training to get started. The software product is very easy and quietly fits into the existing routines of many clinics. Here’s how it works:

  • First of all, you have to paste your permanent URL into your appointment reminder texts or emails, whatever you use the most.
  • The patient will click it and then fill the required information that is mostly name of person. It will direct them to the waiting room. Being a patient, you will hear a beep as an alarm that it’s your turn now.
  • You will look at your dashboard to know who’s in there and then allow “start call” to begin.
  • After completing the session, you can easily hang up like a normal call. You will add notes into your existing electronic health record system.

If you don’t understand properly, request a free Doxy. me demo to learn more about its functionality.

What are the Doxy.me pricing options? 

The pricing tiers of this telehealth software are simple. They come in three packages. All of them are as follows:

The Free Plan 

This plan is a good choice for startups or small practices that want strong video consultations. It does offer unlimited minutes and one-on-one calling, but the quality will be standard in this plan.

Professional Plan

This model is handy for solo practitioners looking for professional clinical tools. It costs range from $35 to $50/ month. Almost all tools are accessible in this plan; providers can collect copays via credit card before the call.

Clinic Plan 

This package is best suited for practices requiring a custom Doxy. me quote. It enables health practices to do branding. Also, it comes with a dashboard to keep check on everything. This plan also supports a single landing page for multiple doctors or admins. Many hospitals find it more reliable as cater to their specific needs.

Is Doxy.me the right option for you?

The solution is a perfect choice for specific clinics that require fast deployment, strict privacy, and a simple user interface. The platform heavily focuses on video sessions. It is also very useful for patients who are not tech-friendly. It does not require any Doxy. me app on their phones. Ultimately eliminating the need to create a dedicated portal entering passwords to get started. They just have to open the given link, and it will direct them to call or the waiting room.

In smaller or solo practices, its adoption rate is quite high. In large health centers, it is a reliable tool for video consultation despite having an existing EHR. Still confused about doxy.me telehealth solution? Reach out to us for guidance, or you can read Doxy. me reviews for valuable insights.

Telemedicine Included
Patient Portal Not included
Personalized Intake Forms Included
Mobile Access Included
Appointment Handling Not included
Claims Management Not included
Billing and Invoicing Not included
E-prescriptions Not included
Lab integrations Not included
Provider Sign-in Included
HIPAA Compliant Included
Virtual waiting room Included

Pros

5
  • The platform is easy to use for patients of all ages. It has easy onboarding protocols.
  • Doctors get a static room link that never changes. It saves time by eliminating a new link creation for every appointment.
  • Doxy.me has strong security even in the free plan; it ensures data protection.
  • The software supports easy audio-video consultation with a chat support facility.
  • It sends automated emails and notifications to keep users connected to their health journey.

Cons

3
  • The free version does not support multi-user conferences.
  • Users have reported call glitches like video freezing.
  • The software is fully web-based, and unstable connectivity can make the experience frustrating.

Frequently Asked Questions

Doxy meets all security standards and is HIPAA-compliant to ensure that patient data is safe. The SOC 2 certification ensures there will be no privacy breaches or data leaks. 

Doxy can work alongside an electronic health record manager without needing any technical expertise. Being a care provider you can simply paste the URL to launch the session while keeping the medical charting in your existing EHR. 

Yes, the solution is available on web browsers, making it easily accessible to both patients and healthcare providers.

Definitely, the telehealth platform allows you add other particionts in call at once. This does not mean the security is compromised. It is just for the ease of both patients and caregivers. 

The free plan of Doxy telehealth comes with unlimited call minutes for standard one-on-one virtual consultations. It also features a patient queue manager and waiting area for organized workflow.