Televox Software Features

Explore what TeleVox offers — from day-to-day workflows to advanced capabilities.

8 features

Omnichannel Outreach

 Reach patients via voice, SMS, RCS, email, and chat to deliver personalized communication.

AI-Enhanced Communication

 Virtual agents and automated messaging streamline communication, allowing staff to focus on complex patient needs.

Automated Patient Communication

Send reminders, confirmations, and follow-ups automatically, reducing manual outreach.

No-Show Follow-Up

 Automatically contacts patients who miss appointments to improve attendance and adherence.

Real-time Response Tracking

 Monitor how patients respond to messages to optimize engagement strategies.

eCheck-in and eBilling

Simplify patient intake and payment processes, making visits faster and more transparent.

Self-service Options

Enable patients to schedule, confirm, or reschedule appointments independently.

AI-Powered Feedback Analysis

Analyze patient surveys and feedback to detect recurring issues and improve workflows.

What is TeleVox?

Televox EMR software is a combined EHR software and patient engagement tool. It supports every stage of the patient journey, from pre-visit to post-visit care. The platform enables the following:

  • Omnichannel Outreach
  • Automated Patient Communication
  • Personalized and AI-Enhanced Communication
  • Self-service Options for patients

It simplifies administrative work while improving patient adherence, engagement, and overall experience.

Televox Pricing

Televox Pricing is customized based on your organization’s needs. Plans scale depending on practice size, communication volume, and integration requirements. Contact the vendor for a tailored Televox demo and cost quotation.

Who uses Televox software?

Televox Software is suitable for:

  • Hospitals and health systems
  • Community health centers
  • Outpatient clinics
  • Practices using EHR software for mental health
  • Any healthcare organization needing automated Patient Relationship Management

It’s ideal for teams that want to reduce missed appointments, streamline automated patient communication, and improve follow-ups using real-time response tracking.

Televox Integrations

Televox Software supports integration with multiple EHR systems, including:

  • AthenaOne
  • Oracle
  • Epic EMR
  • Allscripts EMR
  • NextGen

Seamless EHR integrations allow appointment syncing, billing automation, and enhanced reporting. A Televox demo shows how the platform connects with your existing EHR software workflows.

How does Televox work?

  • Patient Relationship Management centralizes patient information and communication history.
  • Omnichannel Outreach sends automated messages via voice, SMS, RCS, email, and chat.
  • No-show follow-up reduces missed appointments automatically.
  • Real-time response tracking measures engagement and identifies areas for improvement.
  • eCheck-in and eBilling streamline intake and payment processes.
  • AI-powered feedback analysis examines surveys and responses to enhance care quality.
  • Self-service options allow patients to manage appointments independently.

This workflow reduces manual tasks, improves efficiency, and strengthens care coordination.

Choose Televox Software to Streamline Patient Relationship Management

Choose Televox Software if you’d like to:

  • Reduce administrative workload with automated communication
  • Improve patient engagement and adherence
  • Integrate seamlessly with your EHR software
  • Automate high-volume tasks like reminders, follow-ups, and confirmations
  • Implement AI-Enhanced Communication for smarter patient interactions
  • Analyze feedback and engagement with AI-powered feedback analysis.
Appointment Management / Scheduling Included
e-Prescriptions Included
Patient Portal Included
Billing and eBilling (eCheck-in and eBilling) Included
Customizable Forms Included
Lab Integration Not included
Mobile App Not included
Telemedicine Support Not included
Claims Management Not included
Patient Demographics Tracking Not included

Pros

5
  • Streamlined Patient Relationship Management
  • Scalable AI-Powered Feedback Analysis
  • Integrated EHR Integrations
  • Reduces missed appointments via no-show follow-up.
  • Simplifies intake and billing with eCheck-in and eBilling

Cons

3
  • Limited message customization
  • Some features require staff training
  • Mobile app functionality is limited
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TeleVox Reviews

Overall Rating

4

2 Review(s)

Rating Distribution

5

(0)

4

(2)

3

(0)

2

(0)

1

(0)

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Write a Review
John S.

Consulting

Ease of use
8
Value for money
8
Customer Support
7
Functionality
8

My software review

Pros

The platform has been a dependable part of our daily operations. It handles core tasks smoothly and keeps everything organized without adding complexity.

Cons

Limited advanced customization options.

Damian K.

Technology

Ease of use
8
Value for money
9
Customer Support
7
Functionality
8

An excellent System

Pros

The software offers a good mix of features that support our workflow and improve efficiency. It covers most of our needs, though there are occasional areas where improvements could enhance usability. Still, it delivers solid value for the price.

Cons

Occasional lag in updates or syncing.

Frequently Asked Questions

 Televox Software is an AI-powered patient engagement platform that integrates with EHR software to automate communication, reminders, and follow-ups.

 It offers full EHR integrations, syncing patient records, appointments, and billing with major EHR/EMR software.

Yes, it supports EHR software for mental health, providing workflows tailored for behavioral health providers.

 Yes. Automated patient communication includes reminders, confirmations, follow-ups, and two-way outreach.

 Yes, you can request a Televox demo to explore features and integration options.

 Televox Pricing is customized to your organization. Contact the vendor for a personalized quote.