Pabau Software Features

Explore what Pabau offers — from day-to-day workflows to advanced capabilities.

6 features

Automated Patient Communication

Pabau sends appointment reminders through SMS and email to keep patients informed about upcoming visits. These automated notifications help reduce missed appointments and improve communication between providers and patients.

Centralized Medical Documentation

The platform replaces paper-based files with digital client records that store patient information, treatment histories, and medical forms in one location. This makes documentation easier to access and manage while supporting efficient workflows.

Self-Service Patient Access

Through the patient portal, clients can review bookings, invoices, treatment records, and other important information. This functionality promotes transparency and enhances the overall patient experience.

Smart Inventory Control

Pabau helps practices monitor stock levels, track product usage, and automate reordering processes. Real-time inventory visibility supports efficient resource management and reduces supply shortages.

Virtual Consultation Capabilities

Built-in video conferencing tools allow healthcare professionals to conduct remote consultations and connect with patients regardless of location, supporting modern telehealth services.

Business Intelligence and reporting

The software generates detailed reports covering revenue, treatments, appointments, and patient activity. These insights help organizations make informed business decisions and identify growth opportunities.

What Is Pabau?

Pabau is an all-in-one practice management solution developed for healthcare providers and wellness businesses. The platform centralizes patient management, scheduling, documentation, communication, financial processes, and reporting. It also incorporates AI-powered tools such as EchoAI to simplify clinical documentation and improve operational efficiency.

Pabau Pricing

Pabau offers several pricing plans based on practice size and client volume:

  • New Business Package – Free for one user with fewer than 50 clients
  • Startup 100 – One user with fewer than 100 clients
  • Solo – One user with unlimited clients
  • Team – Two to three users with unlimited clients
  • Medium – Four to five users with unlimited clients
  • Group – Six to fifteen users with unlimited clients

Custom pricing is available based on organizational requirements.

Who uses Pabau Software?

Pabau is suitable for:

  • Cosmetic surgery clinics
  • Medspas
  • Skin clinics
  • Physiotherapy practices
  • Wellness centers
  • Travel clinics
  • Optometry practices
  • Salons and spas

Pabau Integrations

Pabau integrates with:

  • Google Calendar
  • Stripe
  • Xero
  • Zapier
  • Aesthetic Response

How Does Pabau Work?

After logging into the platform, users can set up staff accounts, manage patient information, configure appointment schedules, create communication templates, process invoices, and generate reports. The centralized dashboard provides access to scheduling, billing, marketing, inventory management, and patient engagement tools, helping practices manage operations more efficiently.

Choose Pabau For Your Clinic Or Wellness Business

Choose Pabau if your practice needs a comprehensive solution that combines scheduling, patient management, billing, communication, telehealth, and reporting in a single platform. It is particularly beneficial for growing practices seeking automation and improved operational visibility.

Appointment Management/Scheduling Included
Patient Portal Included
Telemedicine Not included
Video Conferencing Included
Billing and Invoicing Included
Inventory Management Included
Reporting and Analytics Included
Lab integration Not included
Online Booking Included
Digital Client Records Included
Payment Processing Included
Mobile Access Not included
Marketing Automation Included

Pros

5
  • Efficient appointment scheduling and management
  • Digital client records improve accessibility
  • Patient portal enhances engagement
  • Integrated payment processing and billing tools
  • Comprehensive all-in-one practice management platform

Cons

3
  • Some users report occasional system lag
  • The appointment interface may appear too dark for some users
  • Advanced features may require initial training

Pabau Reviews

Overall Rating

4

2 Review(s)

Rating Distribution

5

(0)

4

(2)

3

(0)

2

(0)

1

(0)

Share your experience
John S.

Consulting

Ease of use
8
Value for money
8
Customer Support
7
Functionality
8

My software review

Pros

The platform has been a dependable part of our daily operations. It handles core tasks smoothly and keeps everything organized without adding complexity.

Cons

Limited advanced customization options.

Damian K.

Technology

Ease of use
8
Value for money
9
Customer Support
7
Functionality
8

An excellent System

Pros

The software offers a good mix of features that support our workflow and improve efficiency. It covers most of our needs, though there are occasional areas where improvements could enhance usability. Still, it delivers solid value for the price.

Cons

Occasional lag in updates or syncing.

Frequently Asked Questions

Yes, Pabau provides customer support and is widely recognized for its responsive and helpful support team.

Yes, the platform includes video conferencing tools for virtual consultations.

Yes, Pabau offers online booking functionality that allows patients to schedule appointments conveniently.

Yes, users can access the platform through the Pabau GO mobile application.

Yes, the software integrates with applications such as Google Calendar, Stripe, Xero, Zapier, and Aesthetic Response.