OnCall Health Software Features

Explore what OnCall Health offers — from day-to-day workflows to advanced capabilities.

4 features

Telehealth And Virtual Visits

The platform supports secure video appointments that allow providers to deliver remote care efficiently.

Patient Engagement Tools

The patient portal helps users book appointments, complete forms, and communicate with providers online.

Analytics and Reporting

Analytics tools help organizations monitor virtual care performance and understand patient activity.

Secure Messaging

Providers can communicate with patients through secure messaging between appointments.

What Is OnCall Health Software?

OnCall Health Software is a virtual care platform that helps behavioral health organizations provide remote healthcare services. It offers a white-label patient portal where organizations can create a branded experience for patients.

Patients can use the portal to book appointments, connect with providers, complete forms, and communicate securely. Providers can manage virtual sessions while tracking important operational data through reporting tools.

OnCall Health Pricing

OnCall Health Pricing follows a custom pricing model based on the organization’s needs, selected features, and requirements.

Available plans include:

Growth Plan:

  • Insurance eligibility support
  • Custom communications
  • EHR integrations
  • Provider technology support

Enterprise Plan:

  • White-label apps
  • Single Sign-On (SSO)
  • API access
  • Patient technology support

Custom Plan:

  • Custom integrations
  • Personalized implementation support
  • Additional solutions based on business requirements

Organizations can request an OnCall Health demo to understand pricing options and platform capabilities.

Who uses OnCall Health software?

OnCall Health is designed for behavioral healthcare teams that need secure virtual care tools.

Common users include:

  • Behavioral healthcare providers
  • Certified Community Behavioral Health Clinics
  • Addiction treatment centers
  • Counseling organizations

It is useful for practices that want to improve patient engagement without managing multiple disconnected systems.

OnCall Health Integrations

OnCall Health integrates with several healthcare and business platforms, including:

  • Epic
  • Cerner
  • athenahealth
  • NextGen Healthcare
  • Netsmart
  • Kipu
  • Zoom
  • Outlook
  • Stripe

These integrations help connect telehealth workflows with existing EHR systems and improve data sharing between platforms.

How Does OnCall Health Software Work?

Organizations can start using OnCall Health by setting up their virtual care environment.

The workflow includes:

  1. Log in to the dashboard.
  2. Customize the patient portal with branding.
  3. Schedule online appointments.
  4. Collect digital forms and patient information.
  5. Conduct secure video sessions.
  6. Communicate through messaging tools.
  7. Review analytics and reports.

The platform helps healthcare teams organize virtual visits and improve patient access.

Choose OnCall Health Software for Behavioral Health Telehealth Management

Choose OnCall Health Software if your organization needs a behavioral health-focused telehealth platform with patient engagement features.

It fits practices that need the following:

  • Secure virtual appointments
  • Patient communication tools
  • Custom branding options
  • Analytics for tracking performance
  • Integration with existing ehr software
Video appointments Included
Patient portal Included
Secure messaging Included
Analytics dashboards Included
Appointment scheduling Included
Digital forms Included
Billing support Included
Healthcare integrations Included
Claim Management Not included

Pros

5
  • Built for behavioral health organizations
  • Customizable patient portal
  • Supports telehealth workflows
  • Includes analytics tools
  • Offers multiple integrations

Cons

3
  • Advanced customization may require setup time
  • Some users experience a learning curve
  • Mobile functionality may be more limited than desktop

OnCall Health Reviews

Overall Rating

4

2 Review(s)

Rating Distribution

5

(0)

4

(2)

3

(0)

2

(0)

1

(0)

Share your experience
John S.

Consulting

Ease of use
8
Value for money
8
Customer Support
7
Functionality
8

My software review

Pros

The platform has been a dependable part of our daily operations. It handles core tasks smoothly and keeps everything organized without adding complexity.

Cons

Limited advanced customization options.

Damian K.

Technology

Ease of use
8
Value for money
9
Customer Support
7
Functionality
8

An excellent System

Pros

The software offers a good mix of features that support our workflow and improve efficiency. It covers most of our needs, though there are occasional areas where improvements could enhance usability. Still, it delivers solid value for the price.

Cons

Occasional lag in updates or syncing.

Frequently Asked Questions

OnCall Health Software is a telehealth platform that helps behavioral health organizations manage virtual appointments, communication, and patient engagement.

OnCall Health Pricing is customized based on features, organization size, and requirements.

Yes, organizations can request an OnCall Health demo to explore the software features.

Behavioral health providers, counseling practices, and addiction treatment organizations commonly use the platform.