Real-Time Reporting
Get live insights into team performance, identify trends, and coach staff effectively.
DriveCentric Features
Explore what DriveCentric offers — from day-to-day workflows to advanced capabilities.
Desking
Unify all of your sales processes on a single platform, closing deals faster and providing a better customer experience.
Dynamic Customer Segmentation
Prioritize leads with the highest potential and focus your team’s efforts on opportunities most likely to convert.
Personalized Videos
Enable virtual showroom experiences, walkarounds, and live discussions without leaving the CRM.
What is DriveCentric?
DriveCentric is an artificial intelligence-driven CRM software designed for car dealers. It uses automation, augmented intelligence, and easy-to-use design for increasing lead conversion, automating workflows, and engaging with customers better.
The platform integrates all communication channels, giving your team full visibility into customer interactions. With DriveCentric, you reduce manual work, respond to leads instantly, and offer a consistent, personalized experience for every customer.
DriveCentric Pricing
DriveCentric pricing is based on your dealership. The cost depends on the size of your team and specific needs.
Who uses DriveCentric?
DriveCentric’s CRM software is perfect for:
- Automotive sales teams
- Marketing departments
- Dealership managers
- Digital showrooms
- Franchise and independent dealerships
It is trusted by 2,200+ dealerships and awarded with accolades such as the 2022 Vanguard Award and BMW NA NextGen CRM Certification.
DriveCentric Integrations
DriveCentric integrates with several third-party apps to support your dealership:
- 700Credit
- RouteOne
- SalesAlert
- AutoFi
How Does DriveCentric Work?
- All customer messages, email, text, video, chat, or calls, are received in a single conversation.
- When a new lead comes in, DriveCentric scores and segments it immediately based on engagement and urgency to sell. High‑priority leads get attention first.
- When leads come into the CRM, DriveCentric’s AI replies back with a personal response, scheduling follow‑ups and keeping the conversation going.
- Key metrics, like lead response time, conversion rates, and sales activity, are displayed in live dashboards. You can track, contrast, and test variables.
From desking to live virtual sessions (Live Rooms), you can have your team create deals and close sales right from within the CRM. It minimizes manual steps and increases the speed of your sales process.
Every customer interaction and result is recorded in DriveCentric. DriveCentric tracks every interaction and outcome. Your managers use real‑time reporting to refine messaging, reassign workloads, and improve overall performance.
Why Choose DriveCentric CRM Software for Your Dealership?
Choose DriveCentric if you want your dealership to:
- Modernize sales and marketing with AI automation
- Drive more lead conversion and appointment scheduling
- Automate tasks and work more efficiently
- Provide consistent, personalized customer engagement
- Check team success with live reporting
Contact Management
Included
Lead Management
Included
Opportunity Management
Included
Customer Communication Tracking
Included
Deal Pipeline Management
Included
Customer Service/Support
Included
Social Media Integration
Included
Mobile CRM
Included
Analytics and Reporting
Included
Workflow Automation
Included
Pros
3- Internal chat keeps teams in sync.
- Communication feed in social media style makes messaging easy
- New users can be onboarded and trained easily
Cons
2- Limited customization for certain workflows
- The reporting function could be more developed
DriveCentric Reviews
Worth Every Penny
Pros
Combines all customer data in one place.
Cons
Could use more template customization options.
Boosted Our Productivity
Pros
Automates repetitive tasks efficiently.
Cons
Mobile app can be slightly laggy at times.
Great for Mid-Sized Teams
Pros
Easy to onboard team members.
Cons
Some advanced features require a learning curve.
FAQs
DriveCentric integrates with AutoFi, RouteOne, CallRevu, and 700Credit.
Yes. On-the-go access is available with Android and iOS apps built by DriveCentric.
DriveCentric supports the English language.
The features of DriveCentric are best suited for sales teams, the marketing department, and business development centers (BDCs) in car dealerships.