There’s one criterion when selecting healthcare software: What type of healthcare do you render? Both DrChrono and PointClickCare are cloud-based systems, and they have different features. DrChrono is med practice management and EMR software for ambulatory medical clinics.
Both Software run in an increasingly healthcare IT environment, and are connected with EHRs. According to a 2023 study commissioned by the HHS Office of the Assistant Secretary for Planning and Evaluation (ASPE) and conducted by RTI International, nursing homes and skilled nursing facilities had an estimated EHR adoption rate of 84% in 2018, up from 78% in 2017, compared to adoption rates of around 80% for hospitals and 87% for primary care providers. This tells us how widely EHR systems are adopted in all settings.
The two platforms are compared in this guide for features, pricing, and user reviews to help you make your decision about which platform is the best choice for your organization.
What is the DrChrono App?
DrChrono is a medical website that allows physicians to access their Medical Practice Management Systems and Electronic Health Record Systems in the cloud. It integrates clinical charting, scheduling, e-prescribing, medical billing and telehealth. It is best for Chiropractors’ offices, Dermatologists’, urgent care, mental health, and multi-specialty offices.
What Is PointClickCare Software?
PointClickCare is one of the best skilled nursing and reliable healthcare EHR software. It is a cloud-based EHR system designed for the long-term and post-acute care (LTPAC) industry. This software helps users automate resident information management, ongoing care planning, and compliance for skilled nursing facilities.
PointClickCare is a skilled nursing facility-designed medical EHR system for care facilities and their day-to-day operations. This refers to both CNA point of care documentation, as well as medication management, resident evaluation, and financial management of facility operators.
What Are the DrChrono EMR Software Features?
DrChrono EHR platform features are built around three things: mobile access, customizable charting, and integrated billing. Here’s a breakdown of this EMR software’s features.
Voice Transcription
DrChrono also has AI voice transcription, which converts patient-doctor interactions into organized clinical notes. This ambient documentation tool can cut down the time doctors and physicians have to spend typing down notes after patient visits and seamlessly integrates with DrChrono’s charting system.
DrChrono App (Mobile Features)
One of its most distinguishing features is the DrChrono app. It’s not just a mobile app of the desktop platform, it’s a built-for-app on iPad and iPhone. With the app, doctors can:
- Use an iPad to chart visits during an appointment.
- Take and store photos directly in the patient’s record
- E-Prescribe (including controlled substances) via mobile device
- Use images, diagrams, or X-ray images using free drawing equipment and add descriptions.
DrChrono Medical Billing Software
DrChrono medical billing software is built into the EHR, so billing data doesn’t need to be re-entered manually. It supports:
- Pre-set billing profiles for repeat visit types
- Real-time insurance eligibility checks
- Automated claim scrubbing to reduce denials
- Intelligent billing reports for tracking collections
DrChrono Telehealth
DrChrono’s telehealth tool is not an add-on program but is right within the EHR. There are simple connections to enable patients to join a visit that do not require downloads. Documentation, e-prescribing, and the collection of payment can all occur in one telehealth visit.
Revenue Cycle Management
If the practice chooses to completely outsource billing, DrChrono will provide revenue cycle management (RCM) solutions. It is one of the best DrChrono healthcare software features. There are dedicated billers, coders, and the necessary claims team to coordinate the claim from submission to payment.
What Are the Features of PointClickCare?
The features of PointClickCare software are focused on the care of the individual residents, and not on outpatient visits. Let’s have a look at what it has to offer.
Treatment Planning
PointClickCare enables personalized treatment and care for each resident patient. Evaluations can be used by care teams to develop care plans, monitor residents’ progress over time, and modify the care as needs change. This ensures that documentation stays in compliance with the long-term care facility regulatory requirements.
PointClickCare Cloud-Based Platform
Facility staff have all resident data at their fingertips at any time, anywhere without needing to install any software. Where staff need to change units, floors, or buildings during a shift.
PointClickCare for Nursing Facilities
PointClickCare is specifically designed for skilled nursing. It meets the distinguishing needs for compliance and reporting for nursing facilities, ranging from the CMS required Minimum Data Set (MDS) assessments to tracking of the CMS mandated nursing home quality measures to managing care delivery.
Resident Care Control is the resident detail system that is experienced at the point of care. This provides real-time status information about every resident, along with all the medications given and the residents who are in need of care, for the care staff. Every day, CNAs (certified nursing assistants) employ this point of care system to record vital signs, track care activitie , and note any shifts in a person’s condition. This is where the “pointclickcare for cna” and “cna pointclickcare” search intent comes into existence.
Feature Comparison: DrChrono vs. PointClickCare
| Feature | DrChrono | PointClickCare |
| Cloud-based access | Yes | Yes |
| Mobile app | Native iOS app | Web-based |
| Scheduling | Yes, patient appointments | N/A (resident-based, not appointment-based) |
| Medical billing | Yes, built-in | Facility-level financial management |
| Telehealth | Yes, integrated | Not a core feature |
| E-prescribing | Yes, including controlled substances | Medication administration tracking |
| Care/treatment planning | Clinical charting by visit | Ongoing resident care plans |
| Compliance focus | HIPAA, ONC certification | HIPAA, CMS/MDS compliance, ONC certification |
| Point-of-care documentation | Charting per encounter | Real-time resident point-of-care system |
| Best suited for | Outpatient practices | Skilled nursing and LTPAC facilities |
How Much Does DrChrono Cost?
DrChrono pricing decisions usually depend on the quote itself, but the platform is organised based on different alternatives based on the needs of your practice.
DrChrono software is paid by provider count and feature tier, and it contains revenue cycle management (RCM) provider services. It’s estimated that DrChrono cost per month begins at $199 to $249 per provider each month. However, exact DrChrono pricing 2026 can change, and you can always request a quote directly for precise pricing.
Is DrChrono free?
For practices, there isn’t a free version of DrChrono software. It offers a trial access once for testing. You’ll need to contact the DrChrono sales team to receive a demo and pricing. Or you can get access to the DrChrono demo with the help of Codatis.
How Much Does PointClickCare Cost?
There is no standard PointClickCare pricing. As with most enterprise LTPAC software solutions, the price of PointClickCare is based on a fixed quote which varies according to the size of the facility, the number of residents, and specific modules required. The usual pricing construct is:
- Basic subscription Expense: $0.85-$0.95 per day.
- Yearly Maintenance: added to the subscription around 2%.
- Average cost: Approx. $0.87 per day.
Pros and Cons: DrChrono vs. PointClickCare
Choosing between DrChrono and PointClickCare depends on the type of healthcare organization you manage and the workflows you need to support.
DrChrono Pros and Cons
Pros:
- iOS application available for iPad and iPhone
- Templatability both across specialties and highly customizable.
- All-In-One billing and revenue cycle management.
- 100% embedded telehealth, no third-party software required.
Cons:
- A significant lack of use of native Android applications by users.
- The response times are reported to be longer for some of the users.
- The pricing is based on a quote, and therefore, budgeting upfront is not as simple.
- Reporting options are more limited compared to enterprise-level EHRs.
PointClickCare Pros and Cons
Pros:
- Designed specifically for the needs of skilled nursing and long-term care.
- Documentation of CNA activities is excellent at the resident level and at the point of care.
- Widely adopted across the LTPAC industry.
- 100% Web-Based (no local installation required).
Cons:
- Not for clinical settings or appointments.
- Not openly priced; need to contact a salesperson for quotation.
- It might be difficult for new users to understand the interface.
Alternative Apps for DrChrono and PointClickCare
If DrChrono or PointClickCare doesn’t fully meet your organization’s needs, there are several reliable alternatives to consider. The following are the alternative apps for DrChrono and PointClickCare.
DrChrono Alternatives
- ChiroFusion
- Medflow
- ChartLogic
- AdvancedMD
PointClickCare Competitors
- MatrixCare
- eClinicalWorks
- Netsmartz
- Tebra
- Practice Fusion
Still not sure which platform is the right fit for your organization? Contact us and our team can help you compare options based on your specific care setting and budget.
DrChrono vs. PointClickCare: Which One Should You Choose?
The right choice comes down to your care setting, not a feature-by-feature scorecard. Consider DrChrono for outpatient practices that require a single solution for scheduling, mobile charting, e-prescribing, telehealth, and billing. If your skilled nursing facility, assisted living community, orlong-term care organization employs skilled caregivers, select PointClickCare.
If neither platform fits your exact use case, browse our Top EMR and EHR Software roundup to compare other options by specialty.
Reviews of DrChrono and PointClickCare
User reviews can provide valuable insights into how DrChrono and PointClickCare perform in real-world healthcare settings. Positive DrChrono reviews received regarding mobile access, easy-to-use interface, and workflow customizability. On the other hand, PointClickCare reviews highlight its long-term care capabilities, care coordination, and regulatory readiness.
PointClickCare Reviews
Emily Rodriguez, Director of Nursing
“PointClickCare has streamlined resident care across our skilled nursing facility. The point of care documentation and care planning tools help staff stay organized, and compliance reporting has become much easier.”
Michael Thompson, Long-Term Care Administrator
“We’ve been using PointClickCare for several years, and it’s been reliable for managing resident records and medication tracking.”
DrChrono Reviews
Sarah Mitchell, Family Physician
“DrChrono has made managing our clinic much easier. The mobile app lets providers document patient visits on the go, and the integrated billing system has helped reduce administrative work.”
James Carter, Practice Manager
“The platform is intuitive and easy to customize for our specialty. Scheduling, e-prescribing, and telehealth all work well together.”
Final Thought
Both DrChrono and PointClickCare are proven cloud-based EHR platforms that address different challenges. It is designed specifically for outpatient medical offices that rely on mobile charting, mobile billing, and telehealth. The PointClickCare is designed for skilled nursing and long-term care facilities where resident care planning and point-of-care documentation by CNAs is essential.
Of course, higher learning is not about whether it’s the best platform in the world; it’s about which one fits your care setting. The features and pricing go from there.
FAQs
What is DrChrono?
DrChrono software is a cloud-based EHR & medical practice management solution for outpatient medical practices. It includes charting, scheduling, e-prescribing, medical billing, and telehealth.
What is PointClickCare?
PointClickCare is a cloud-based, healthcare EHR solution designed specifically for skilled nursing and long-term post-acute care. It is best for skilled nurse resident care planning, compliance, and CNA point-of-care documentation.
How much does DrChrono cost?
The price of DrChrono depends on the quote, but it is estimated that it starts from around $199 to $249 per user monthly, depending on the price tier they offer.
Is DrChrono free?
No, DrChrono does not offer a free-forever plan. Talk to their sales for a demo and a custom quotation.
Is PointClickCare cloud-based?
Yes, PointClickCare is entirely cloud-based, and this allows any authorised device connected to the facility to access the resident’s records.
How do I log in to DrChrono or PointClickCare?
The logins on both platforms are secure and account-based via the portals. Users log in on the DrChrono login page, and the same for PointClickCare users; they can log in on their official website. Your admin will have specific login information for your particular organization and a log-on URL.
