Monday CRM Features

Explore what Monday CRM offers — from day-to-day workflows to advanced capabilities.

3 features

Lead Generation and Follow-Ups

Automatic reminders and email sequences enable speedy and consistent responses. Email tools offer support for outreach while keeping all communications organized inside CRM Monday.

Reporting and Analytics

You get clear visibility into sales performance through customizable dashboards. Reports help you track deal progress, identify trends, and support forecasting decisions using real data.

Data Management

All customer and deal information archive in one place. You can import data from spreadsheets or connect through APIs. Duplicate records trigger alerts, making data cleanup easier.

What is Monday CRM?

Monday CRM is a customizable CRM software that allows you to build pipelines, automate tasks, and manage customer relationships from first touch to deal close.

You can edit deal stages, add custom fields, and run multiple pipelines at once this makes monday CRM a good choice if your sales process is changeable or variable according to the team.

Most businesses that are small to medium sized use CRM monday in order to systematize customer data, track interactions between their employees and with others, and keep in pace. Users often praise the clear visual layout and room for customization.

Monday CRM Pricing

Monday CRM pricing is based on tiers and is billed annually.

  • Basic Service starts at $15 per seat per month
  • The standard service at $20 per seat per month
  • Pro costs start from $33/ month per user
  • The Enterprise-tier has custom pricing

Who uses Monday CRM software ?

If you want to connect teams from different departments in one place, then Monday CRM is a solid choice. It is used by

  • Small and medium-sized sales teams
  • Marketing teams cooperating closely with sales
  • Project-based companies
  • Operations teams that support customer delivery

Monday.com CRM is very popular in industries such as retail, healthcare, construction, finance, IT software, and managed service providers.

Monday CRM Integrations

Monday CRM software has integrations with several favorite business tools in order to help maintain your data integrity.

Currently supported integrations include:

  • QuickBooks
  • Mailchimp
  • Calendly
  • Microsoft 365
  • PhoneBurner

These integrations save labor in data input and allow sales activity to be managed from one platform.

How Does Monday CRM Work?

You start by setting up pipelnes to match your sales process. Each sale takes place over a series of phases you decide. You can assign owners, set deadlines, and track activity at every step.

Automation handles repetitive tasks such as:

  • Assigning leads
  • Sending reminders
  • Keeping track of emails

AI Tools inside Monday.com CRM help you to generate tasks, draft emails and build formulas without any support from developers. With mobile app you can also manage your pipelines by recording calls, adding actions and checking reports.

Choose Monday CRM for Flexible Sales Workflows and Team Collaboration

It’s useful for

  • Sales and marketing collaboration interrelated or protracted sales cycles
  • Sales Performance
  • Monitoring and Reporting
  • Comprehensive sales data
  • Compilations of reports
  • Unified data source control
Managing contacts Included
Managing leads Included
Managing opportunities Included
Following the deal pipeline Included
Sales forecasts Included
Keeping track of customer correspondence Included
Integrating emails Included
Pre-Set Automations for Workflows Included
Analytics and Reporting Included

Pros

2
  • Highly adaptable to many types of workflow
  • Automation reduces manual work and follow-up

Cons

2
  • Automation is limited on the Pro plan
  • Tracking email lacks advanced engagement tools

Monday CRM Reviews

Overall Rating

4

2 Review(s)

Rating Distribution

5

(0)

4

(2)

3

(0)

2

(0)

1

(0)

Share your experience
John S.

Consulting

Ease of use
8
Value for money
8
Customer Support
7
Functionality
8

My software review

Pros

The platform has been a dependable part of our daily operations. It handles core tasks smoothly and keeps everything organized without adding complexity.

Cons

Limited advanced customization options.

Damian K.

Technology

Ease of use
8
Value for money
9
Customer Support
7
Functionality
8

An excellent System

Pros

The software offers a good mix of features that support our workflow and improve efficiency. It covers most of our needs, though there are occasional areas where improvements could enhance usability. Still, it delivers solid value for the price.

Cons

Occasional lag in updates or syncing.

FAQS

It supports thirteen languages, including English, German and Japanese.

People in retail trades, medicine, building construction, financial services (banks) and IT companies all rely on Monday software

Support is offered 24/7, regardless of whether it’s by chat, telephone, internet forums or from professionals in the field.

It is available on both iOS and Android applications.