Overview
Rosemark is a home care management software built to keep agencies running smoothly by bringing scheduling, billing, payroll, caregiver tracking, and client care tools under one roof. It has served independent and franchise home care agencies across the U.S. and Canada for over 35 years, with a 24/7 customer support team always on standby. One noted limitation is that pricing details for Standard and Enterprise plans are not publicly listed, requiring direct contact with the sales team. That said, the depth of features, long track record, and round-the-clock support make this system a solid investment for any home care agency serious about growth.
Rosemark Software Specifications
What Is Rosemark EMR?
Rosemark system is a home care management software built to help agencies handle scheduling, billing, caregiver tracking, and reporting in one connected system. It brings together tools for managing staff, coordinating care plans, and handling payments across different payors. It supports daily operations with organized calendars, compliance tracking, and financial integrations, helping agencies stay efficient while improving care delivery and keeping important data structured and easy to access.
Rosemark Integrations
Third-party apps and tools integrations are supported by this EMR software solution, which includes:
- QuickBooks Online
- Sandata
- Netsmart (formerly Tellus)
- Paychex
- ADP
- PayChoice
- Tapcheck
- Paradigm
- corecubed
What Is Rosemark Software Best For?
It offers flexible pricing, strong data protection, and round-the-clock customer assistance to keep operations running without delays. It also provides onboarding guidance and ongoing check-ins, though some teams may rely on support during early use. It delivers consistent performance and long-term value for agencies aiming to grow confidently.
Who Is Rose Mark For?
This system can be leveraged by:
- Independent home care agencies
- Home care franchise networks
- Non-medical home care providers
- Home care startup agencies
- Established home care agencies are scaling operations
- Payers and billers
- Assisted living communities
- Adult day facilities
- Nursing homes
- Agencies operating across multiple locations or offices
- Home care agencies in the U.S. and Canada
Who Can Use The Rosemark System?
Use your credentials for a Rosemark login to the central portal to see a birds-eye view of your agency’s daily operations and staff activity. After that, follow these steps:
- Open the client manager to create a personalized care plan with specific tasks and health goals.
- Use the color-coded planner to drag and drop shifts while the system highlights the best caregiver matches.
- Broadcast shift offers to your team and let them accept new opportunities directly through their mobile device.
- Enable the caregiver app so your field staff can view their schedules and clock in using secure GPS verification.
- Track care tasks in real-time as caregivers check off completed activities of daily living during their visits.
- Review digital signatures and caregiver notes instantly once a shift ends to ensure high-quality care delivery.
- Navigate to the billing section to automatically generate invoices for private pay or insurance providers.
- Sync your data with QuickBooks to handle payroll and financial reporting with just a few simple clicks.
- Use the family portal to share shift updates and care notes with loved ones for total transparency and peace of mind.
Schedule a free Rosemark demo to have more details regarding the usage of this system.
How Much Does Rosemark Cost?
Rosemark offers three plans tailored to different agency sizes and needs. Exact pricing for Standard and Enterprise plans is available upon consultation.
- Starter Plan: Monthly subscription
- Standard Plan: Custom pricing; includes onboarding for $250
- Enterprise Plan: Custom pricing; includes onboarding for $250
Connect with the sales team for a Rosemark pricing quote that goes with your practice requirements and budget.
Is Rosemark Practice Management The Right Choice?
The Rosemark acts as a digital heartbeat for home care agencies, connecting office teams, caregivers, and families in one harmonious circle of care. You can replace confusing paper logs with a smart, color-coded command center that manages everything from shift scheduling to payroll. It acts as a dedicated partner, offering personalized support and strategic guidance to help you focus on delivering exceptional care. This system clarifies your growth path, making daily business management feel natural and effortless for your entire team.
Security is a top priority, featuring exclusively owned servers and 256-bit data encryption for total peace of mind. By using this tool, your agency remains fully HIPAA compliant with two-factor authentication and real-time backups across multiple regions. The system is built for high-performance scalability, ensuring that as your client list grows, your data stays protected by 24/7 monitoring and professional cyber risk insurance to keep your sensitive information safe.
If you’re still having doubts, connect with our client support team, and they will guide you regarding the usage, functionalities, and suitability of this system according to your unique demands. You can also watch a free demo and read the Rosemark reviews.
Rosemark Features
The Rosemark scheduling system makes daily scheduling feel less like a chore. It lets agencies set up recurring scheduling patterns (daily, weekly, biweekly, and monthly), view multiple scheduling scenarios at once, and collaborate in real time to fill urgent care needs. Color-coded action tags help staff make fast decisions, while the tool automatically flags overtime scenarios and matches caregivers to clients based on availability, skills, and authorization requirements.
Every client is different, and this platform treats them that way. It lets care teams build fully customized care plans that support accurate, real-time assessments out in the field. The built-in EVV tool records caregiver tasks at each visit and sends prompts based on each client’s personal care plan, helping make sure nothing gets missed when it matters most.
Finding and keeping good caregivers is one of the hardest parts of running a home care agency. These features connect job applications directly to your website and job boards, sends email alerts for new applicants, and tracks caregiver performance records, including late arrivals, cancellations, and no-shows. It also monitors credential expiration dates for licenses, certifications, TB tests, CPR, and training compliance, with automatic reminders so nothing slips through.
This software keeps everyone in the loop without the back-and-forth. Caregivers get automated next-day shift reminders via text or email, and office staff can send broadcast messages, group messages, or personalized notes. The Caregiver App lets workers review schedules, view client care notes, accept or decline shift offers, and log completed tasks, all from their phone.
Rose Mark takes the complexity out of billing by supporting private pay, Medicaid (837p and 837i), Veterans Administration (CMS-1500 and UB-04), long-term care insurance, and workers’ compensation, all within the same system. Its two-way QuickBooks integration (both online and desktop) allows agencies to push invoices and timesheet data without manual re-entry, while payroll reports can be customized to track multiple pay rates, travel time, mileage, and reimbursable expenses.
The Rosemark system gives agency owners real visibility into what is actually going on. Its reporting tools cover everything from shift-level minute-by-minute activity logs to high-level KPIs, including hours per payer, referral revenue, lead-to-close rates, staffing utilization, and turnover. Agencies with multiple offices can track each location separately on one dashboard, making it much easier to spot issues and act on them quickly.
For caregivers working across senior living environments, Rosemark simplifies the shift experience. Through the Rosemark Caregiver mobile App, workers clock in once for their entire shift at a facility, review task lists for each assigned resident, and record completed or refused tasks as they go. This feature works across adult day facilities, assisted living communities, and nursing homes, and can also function as a staffing clock-in tool for those communities.
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Frequently Asked Questions
Certainly not, the Rosemark software does not have a free plan available.
Yes, the Rosemark system is cloud-based.
English is the language that the Rosemark platform supports.
Rosemark software allows users to get support through phone, a dedicated Customer Success Team available 24/7, email, and online contact forms. You can also get details about Rosemark pricing by reaching out to the sales team directly.
Yes, there is a Rosemark Caregiver mobile App that gives caregivers remote access to schedules, shift details, client care notes, task recording, and EVV clock-ins. Users access the platform through a single Rosemark login.
Rosemark supports third-party integrations with payroll, billing, and EVV aggregator systems, though direct API availability is best confirmed with the Rosemark team.
Yes, the Rosemark Caregiver App supports mobile devices, requiring a Rosemark login to access caregiver-facing features from the field.
Rosemark practice management does not publicly advertise a free trial. However, you can request a free consultation or demo by contacting their team directly.
Yes, this system integrates with a range of third-party tools, including QuickBooks, Sandata, HHAeXchange, Netsmart, Paychex, ADP, Viventium, Tapcheck, PayChoice, WelcomeHome CRM, and more.
