Fidelity EHR Software Features

Explore what Fidelity EHR offers — from day-to-day workflows to advanced capabilities.

4 features

Wraparound Care Support

The platform is designed around the wraparound care model. It helps teams build care plans, manage services, and track progress across agencies.

Reporting and Outcome Tracking

You get detailed outcome reporting with customizable dashboards. This helps you measure performance and improve care quality.

Security and Compliance

The system follows HIPAA and FERPA compliance, along with HITECH and NIST standards. It includes role-based access and audit tracking.

Team Coordination Tools

You can assign roles, manage teams, and communicate securely. This improves multi-agency collaboration and reduces limitations of care.

What is Fidelity Software?

Fidelity EHR software is a behavioral health EHR designed to support coordinated, team-based care delivery.

It combines clinical and administrative tools into one EHR/EMR software platform. You can manage care plans, document sessions, track outcomes, and handle billing without switching systems.

The platform supports:

  • Automated Progress Notes (SOAP, DAP, BIRP formats)
  • Integrated Billing Tools for Medicaid and CPT claims
  • Secure messaging with HIPAA and FERPA Compliance
  • Role-based dashboards and reporting
  • Care coordination aligned with the Wraparound Care Model

Fidelity EHR Pricing

Fidelity EHR pricing depends on your organization’s size and requirements.

  • Estimated range: $200 to $500 per provider per month

You need to request a custom quote for exact costs.

For a full breakdown, request a Fidelity EHR demo or pricing consultation based on your workflows and team size.

Who uses Fidelity EHR software?

This EHR software for mental health is built for organizations that manage coordinated care.

Typical users include:

  • Behavioral health organizations
  • Mental health clinics
  • Substance abuse treatment centers
  • Social service agencies
  • Integrated care providers
  • Educational institutions
  • Human services organizations

It works best for teams managing high caseloads and complex care plans.

Fidelity EHR Integrations

There is limited public information about third-party integrations.

However, the system supports internal workflows like the following:

  • Billing and claims processing
  • Documentation and reporting
  • Secure communication

These functions reduce reliance on external tools in many EHR systems.

How Does Fidelity EHR Work?

  1. Log in securely with your credentials
  2. Access your role-based dashboard
  3. Review tasks, reminders, and caseload management data
  4. Create or update client records
  5. Document sessions using automated progress notes
  6. Communicate with your team using secure messaging
  7. Track outcomes using real-time analytics
  8. Submit claims through integrated billing tools
  9. Generate reports for compliance and performance

You can request a Fidelity EHR demo to see the workflow in action.

Choose Fidelity EHR Software for Behavioral Health EHR and Care Coordination

Choose Fidelity EHR software if you need:

  • A behavioral health EHR built for coordinated care
  • Strong support for the Wraparound Care Model
  • Tools aligned with evidence-based care models
  • Built-in outcome reporting and analytics
  • Secure systems with HIPAA and FERPA compliance
  • Reliable multi-agency collaboration

This platform fits organizations that prioritize structured, team-based care delivery.

Appointment scheduling and management Included
E-prescriptions Included
Patient portal Included
Compliance tracking Included
Custom forms and reporting Included
Document management Included
Lab integrations Included
Online payments Included
Immunization and allergy tracking Included
Mobile browser access Included

Pros

5
  • Strong reporting and analytics
  • Built-in integrated billing tools
  • Designed for wraparound care frameworks
  • Responsive customer support
  • Effective team communication tools

Cons

3
  • No standalone mobile app
  • Updates can disrupt workflows
  • Limited third-party integrations
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Fidelity EHR Reviews

Overall Rating

4

2 Review(s)

Rating Distribution

5

(0)

4

(2)

3

(0)

2

(0)

1

(0)

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Write a Review
John S.

Consulting

Ease of use
8
Value for money
8
Customer Support
7
Functionality
8

My software review

Pros

The platform has been a dependable part of our daily operations. It handles core tasks smoothly and keeps everything organized without adding complexity.

Cons

Limited advanced customization options.

Damian K.

Technology

Ease of use
8
Value for money
9
Customer Support
7
Functionality
8

An excellent System

Pros

The software offers a good mix of features that support our workflow and improve efficiency. It covers most of our needs, though there are occasional areas where improvements could enhance usability. Still, it delivers solid value for the price.

Cons

Occasional lag in updates or syncing.

Frequently Asked Questions

It is known for supporting the Wraparound Care Model and enabling coordinated care through a team-based behavioral health EHR system.

It is used by human services organizations, behavioral health providers, and community care programs.

Yes, it includes integrated billing tools for Medicaid and CPT claims.

There is no standalone app, but the platform works through mobile browsers.